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MRWA has assembled a staff of professionals who bring extensive experience to bear in managing the Associations programs. The staff and MRWA's board of directors are dedicated to assisting water and wastewater systems throughout the state in providing quality water to all Missourians. (You may email these staff members by simply clicking on their names below or call their listed cell phone number.)
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MRWA Executive and Office Staff |
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The executive staff and office staff are responsible for the administration and daily operation of the association. |
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John Hoagland
Executive Director
573-657-5533
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Always feel free to contact John with any question about MRWA.
John Hoagland serves as Executive Director for MRWA. Prior to joining MRWA in 1989, John spent 12 years as Water Superintendent for Schell City while also holding a similiar position with C-PWSD#1 of Vernon County. In 1986 he received MRWA's Operator of the Year Award.
Holder of "A" water and "D" wastewater operator licenses, he is also certified in backflow prevention. John was the 1986 recipient of the Warren A. Kramer Award, presented by the Southwest Section, Missouri Water and Wastewater Conference; and was named 1990 Rookie Field Representative of the Year, and 1991 and 1995 Field Representative of the Year by the National Rural Water Association. In 2002, he was honored for Excellence in Member Services by NRWA.
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Randy Norden
Deputy Executive Director
417-988-9911
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Always feel free to contact Randy with any question about MRWA or for specific questions on any of these subjects:
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MRWA Emergency Response,
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Missouri Water/Watewater Agency Response Network (MoWARN),
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MRWA Website Services Program,
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MRWA website issues,
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MRWA Alerts text messaging,
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requesting to speak at a conference,
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conference related issues.
Randy Norden, Deputy Executive Director, has been employed by MRWA since March 1994. He served as the Ground Water Technician, Training Specialist, and Special Services Coordinator.
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Crystal Cooper
Office Manager
573-657-5533
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Contact Crystal with questions MRWA billing or accounting, advertisement rates or the WaterLines magazine.
Crystal Cooper, Office Manager, has been with MRWA since 1999. She coordinates the day to day operations of the office in Ashland, oversees financial accounting and maintenance of records.
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Saem Yem
Member Services Secretary
573-657-5533
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Contact Saem regarding system, individual, or associate membership.
Saem has been with MRWA since 2006. As Member Services Secretary, she is responsible for tracking and updating the member database as well as the Resource Directory. Saem is also involved with conference preparations, bookkeeping, and federal program reporting.
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MRWA Executive and Office Staff |
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MRWA Circuit Riders |
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Drinking Water Circuit Riders provide on-site technical assistance to publicly-owned drinking water systems.
The TMF Circuit Rider provides on-site technical assistance with Technical Managerial and Financial needs including compliance issues to all systems including small drinking water systems that tend to be privately owned, such as mobile home parks, subdivisions, and businesses.
The Management Circuit Riders provide training and on-site technical assitance to decision makers, managers, and office professionals.
Please click on their name to e-mail, or call their cell phone number.
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Billy Everett
Drinking Water Circuit Rider
417-455-6275
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Contact Billy with any question regarding drinking water.
Before joining MRWA in August of 1989, Circuit Rider Billy Everett spent five years with the City of Hollister, Missouri, where he was maintenance superintendent.
Besides class "A" water operator certification, he is also certified in backflow prevention. Billy has completed a number of training courses on such topics as submersible motors, wiring and electricity, supervision, and leak and pipe location.
In 2002, Billy was selected by his peers nationwide as "Circuit Rider of the Year."
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Brad Rayburn
Drinking Water Circuit Rider
573-300-8664
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Contact Brad with any question regarding drinking water.
Brad Rayburn, MRWA's Special Projects Circuit Rider, joined the staff of MRWA in October, 2009. Prior to his employment, Brad served as Water Superintendent with Wayne and Butler County PWSD #4 for 5 years. Brad also worked for the City of Gideon and Butler County PWSD #3. In 2009, Brad was named the Young Water Professional of the Year by the Missouri Water and Waste Conference.
Brad has a BA in Organizational management from Hannibal LaGrange College and an Associates of Arts degree from Three Rivers Community College. Brad holds a Class "C" water treament and DS-III water distribution certifications.
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Joe Anstine
Drinking Water Circuit Rider
660-351-0394
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Contact Joe with any question regarding drinking water.
Joe Anstine joined the MRWA Staff in December 2002. Prior to joining MRWA Joe was the Superintendent for the City of Leeton where he attended the daily operations of the water and wastewater systems. Joe holds a Class A water certification, a Class D wastewater certification, and a DS III distribution certificate.
Joe was Chief Operator for the City of Leeton in 1997 when the system received Water System of the Year from MRWA. In 2000, Joe was named Wastewater Operator of the Year by MRWA and in 2001 Joe was named Water Operator of the Year for the Northwest section of the Missouri Water and Wastewater Conference.
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Jim Enterline
TMF Circuit Rider
573-996-6096
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Contact Jim with any question involving drinking water compliance issues. As the Technical, Managerial, Financial Circuit Rider, Jim is also the primary contact for privately-owned drinking water systems such as mobile home parks, sub-divisions, and businesses.
Jim joined the MRWA staff in June, 2009. Prior to joining MRWA, Jim served as Chief Operator and Manager of Ripley County PWSD, holding Class "D" drinking water treatment and "DS-III" drinking water distribution certification.
Jim has also spent eight years as a water district board member and has legislative visits to Washington, D.C. with MRWA. Jim also has five year's experience with website optimization and internet marketing.
Contact Jim with any MRWA website issues.
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Liz Grove
Management Circuit Rider
573-231-6797
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Contact Liz with any question of a managerial nature including decision makers, clerks and office professionals. Liz is also the contact regarding the Certified Office Professional Program.
Liz has a BA in Political Science from Truman State University and an MBA degree from Quincy University. She holds a class “A” water treatment license and a DS III Distribution license. She is currently chair of the Missouri Safe Drinking Water Commission and the national director for the Missouri Section AWWA.
Liz and her husband, Jeff, have three sons and live near Monroe City, Missouri. In her spare time, she teaches a GED class in Monroe City and raises a large vegetable garden every summer.
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Wayne Roderman
Resource Conservation Circuit Rider
573-776-5115
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Contact Wayne with any question about water loss, water loss audits, and energy audits for your system.
Holder of "A" licenses in both water and wastewater, Wayne Roderman joined the Missouri Rural Water Association team in January 1999 as Ground Water Technician. Wayne's experience includes 11 years as the water and wastewater superintendent for the City of Ellington. Under Wayne's guidance, the City initiated it's wellhead protection program.
Wayne received MRWA's 1996 Wastewater System of the Year for the City of Ellington.
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Tom Hyatt
Operator Certification Circuit Rider
573-783-1745
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Contact Tom with any question regarding certification of operators in Missouri.
MRWA Operator Certification Circuit Rider, Tom Hyatt, holds an "A" level water treatment certificate, a "DS III" level distribution certificate and a "D" wastewater certificate. He spent several years working at and managing the surface water treatment plant in Fredericktown, Missouri, where he left the position of water superintendent August 1, 2003, to join the staff of MRWA as the Water Training Specialist and, later, Project Officer.
Tom’s educational background is in English Literature and Mass Media. Prior to his work in the drinking water sector, he served as journalist and broadcaster in the U. S. Navy, followed by a three-and-a-half-year stint as a radio announcer in Fredericktown.
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Larry VanGilder
Managment
Circuit Rider
417-337-1999
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Contact Larry with any question regarding Management Issues or Board and Council Training.
MRWA Management Circuit Rider Larry VanGilder holds a level "A" certification in Water and Wastewater, and a DS III Distribution Certification. He has an Associate Degree in Environmental Health from Crowder College.
Larry retired in early 2010 after 33 years of employment and service to the City of Branson. For 26 of those years he served as Director of Public Works. Under his tenure, Branson experienced major building booms and became an entertainment mecca. The challenges of providing adequate and state-of-the-art water and sewer treatment, distribution and wastewater collection are among VanGilder's proudest accomplishments.
VanGilder loves spending time with, and spoiling, his 7 grandchildren.
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MRWA Circuit Riders |
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MRWA Wastewater Technicians |
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Wastewater Technicians provide on-site techncial assistance, and some limited amount of classroom training, for publicly-owned wastewater systems.
Please click on their name to e-mail or call their cell phone number.
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Allen Decker
Wastewater Technician
314-435-5505
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Contact Allen with any question regarding wastewater.
Allen Decker, MRWA’s Wastewater Tech # 2, has worked for Alliance Water Resources at Franklin County PWSD # 3 for the last five years. Beginning as a Water Technician, Allen most recently held the position of Wastewater Crew Foreman.
While at PWSD#3 Allen earned a “A” level Wastewater Certificate, a “C” level Water Certificate, a “D” level Wastewater Lab Certificate, and a DSIII Certificate. He initiated laboratory practices at the District while operating multiple extended air package plants and both aerated and non-aerated lagoons. Allen was recently the recipient of MRWA’s 2002 Wastewater Operator of the Year award.
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Gary Webber
Wastewater Technician
660-626-6140
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Contact Gary with any question regarding wastewater issues.
Gary Webber, MRWA's Wastewater Technician, joined the staff of MRWA in March of 2003. Gary was previously employed by the City of Unionville since June of 1983. He currently holds an “A” level Water Operator Certification, “A” level Wastewater Certification, and a “DSIII” Distribution Certification. Gary is also a graduate of the National Rural Waters Water University Study Course.
Gary has previously been honored as “Water Operator of the Year” from both the Northeast Region of the Missouri Water and Wastewater Conference and the Missouri Rural Water Association. Since March of 2003 Gary has worked in MRWA’s Sourcewater Protection, Water Training, and Wastewater Technical Assistance Programs. He has conducted training classes for operators and provides on-site assistance to water and wastewater utilities across Missouri.
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MRWA Wastewater Technicians |
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MRWA Technical and Service Staff |
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The technical and service staff are responsible for special services and projects.
The Mapping Specialist provides detailed GIS/GPS mapping services of your system.
The Training Specialist provides Water and Wastewater certification and renewal training throughout the state.
The Sourcewater Techncian and the Sourcewater Protection Specialist assist drinking water systems with developing sourcewater protection plans.
Please click on their name to e-mail, or call MRWA at 800-232-6792, to discuss any mapping, training, or special service project need that you may have.
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Howard Baker
Mapping Specialist
660-422-2111
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Contact Howard with any question regarding geographical information mapping of your system.
Howard joined the MRWA staff in June, 2009. His 26 years of experience include 16 years as the water and wastewater superintendent for Johnson County PWSD #3. He has also worked for Johnson County PWSD #2, the City of Lawton, Oklahoma wastewater treatment plant, and served in the U.S. Air Force as an Environmental Support Specialist at Whiteman Air Force Base.
Howard holds a Class A drinking water treatment and DS-III drinking water distribution certification, plus a Class A wastewater certification.
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Mike Hollis
Training
Specialist
573-996-8814
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Contact Mike with any question regarding Water or Wastewater certification training. Mike is also the contact regarding the MRWA Awards.
Mike Hollis, MRWA's Training Specialist, joined the Association January 1, 2000. He has six years experience working with water and wastewater systems from the southeast area of Missouri, including Birch Tree, Winona, Eminence, and Van Buren.
He also has two years experience working with the industrial pretreatment of milk wastes. Mike received his Associate's of Applied Science Degree in Environmental Health from Crowder College in 1992. He received the Scholastic Award from MRWA in 1995, and the Kramer Award from the Missouri Water and Wastewater Conference in 1998. He currently holds class "A" wastewater and class "A" water licenses.
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Jim Patton
Sourcewater
Protection
Specialist
573-337-0053
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Contact Jim with any question regarding sourcewater protection plans or wellhead protection plans.
Jim Patton, MRWA's Source Water Protection Technician, joined the staff of MRWA in January of 2004. Prior to his employment with MRWA, Jim served as Water Superintendent and Chief Operator with the city of St. Robert which was recently nominated as MRWA’s Water System of the Year.
Jim was also employed by the city of Crocker water/wastewater department. With 6 years experience in water and wastewater, Jim currently holds D Water Treatment & DSII licenses.
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MRWA Technical and Service |
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